Returns & Exchanges
At CHIQUEL, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unopened and unused products.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a Return Authorization Number.
Pack Your Items
Securely place the unused products in their original packaging, ensuring all protective seals remain intact to qualify for a refund.
Ship to CHIQUEL
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing